We backup the data in your database and file storage hourly. Backed up data is copied to both Rackspace file storage and AWS S3.
Hourly back ups are stored for seven days. A daily back up is run overnight and stored for three months by default, or per your data retention policy.
Videos are backed up in real time to multiple formats and copied to AWS within 24 hours.
In the unlikely event of accidental deletion by a user or a hardware failure, your data is safe and can be restored quickly and efficiently.